Corrections & badge disputes

We publish badges that call restaurants tourist-tilted. That will eventually reach somebody who disagrees, and the time to describe the process is before that happens rather than after.

What we will correct, and fast

• A mismatched listing. The Naver or Google record we matched belongs to a different branch or a different restaurant. This is the most likely error we make: matching is automated, capped at a 400 m coordinate distance, and the confidence value is published per record in the dataset. If it is wrong, it is wrong and we will fix it on receipt.
• A closure or a move. Tell us and the record is flagged in the next run rather than quietly disappearing.
• A menu price that was never real, as opposed to one that has simply changed since the harvest date printed beside it.
• Arithmetic. If you recompute a Gap Score from the published inputs and get a different answer, that is a bug and we want it.

What we will not change

A badge that the published thresholds produce from correctly matched data. The whole value of a threshold is that it applies to everybody, including restaurants that would rather it didn't. If the underlying scores are right and the arithmetic is right, the badge stands — and you are welcome to say so publicly, with our numbers, which are open.

We also will not remove a restaurant from the index on request. The coverage rule is the district harvest, not our preference or anyone else's.

How to send one

Email [email protected] with the restaurant name in Korean if you have it, the page URL, and what you believe is wrong. If you are disputing a match, a link to the correct Naver or KakaoMap listing settles it in one message.

What happens next

1. We reply. If the fix is a data correction it lands in the next harvest run, and every page carries the run date so you can see when it took effect.
2. Corrections that change a published badge are logged here, with the date and what changed, so the record of what this site claimed is not silently rewritten.
3. If we decide not to change something, you get the reasoning, not a form letter.

Correction log

No corrections logged yet. This section is here before it is needed on purpose; an empty log with a date on it is a claim we can be held to.